At Madina Scale & Co., we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect
We may collect the following types of information:
Personal Information: Such as your name, phone number, email address, and physical address when you contact us, place an order, or use our services.
Usage Data: Information about how you interact with our website (e.g., pages visited, time spent, browser type, device information, etc.).
Cookies: Small files stored on your browser to improve your browsing experience and website functionality.

2. How We Use Your Information
We use your personal information for the following purposes:
To process and deliver your orders
To provide customer support and respond to inquiries
To improve our website and services
To send promotional offers or updates (only if you have opted in)
To comply with legal obligations

3. Data Protection and Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, please note that no method of data transmission over the internet is 100% secure.

4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
We may share limited information in the following cases:
With trusted service providers (e.g., courier partners, payment gateways) who assist in operating our business
When required by law or government authorities
All third-party partners are required to maintain the confidentiality and security of your information.

5. Cookies Policy
Cookies help us understand user behavior and improve our services.
You can choose to disable cookies through your browser settings; however, some parts of the website may not function properly without them.

6. Your Rights
You have the right to:
Access, correct, or delete your personal information
Withdraw your consent for marketing communications
Request a copy of the data we hold about you
To exercise these rights, please contact us using the details below.

7. Third-Party Links
Our website may contain links to other websites.
We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated “Last Updated” date.
We encourage you to review this policy periodically.